Shipping and Handling

Canada
Tracked Standard Shipping Signed and Tracked Express Shipping: $0 (free shipping) 2-4 Business Days 

United States 
Tracked Standard Shipping Signed and Tracked Express Shipping: $0 (free shipping) 2-4 Business Days 

AC Power Adaptor and Socket Type.
All IPL Handsets are shipped with an international variable AC power adaptor (100-240V) with Type A (US) + (EU) socket. Customers are advised to purchase a local destination adaptor for their socket type.

Handling
All orders will be dispatched from our warehouse within 2 business days, during peak periods this can increase to within 4 business days. JOVS is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability. Shipping to P.O BOX sometimes may have a longer delivery time of up to 15 days.

JOVS does not take responsibility for any untracked parcels that go missing. We are not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. JOVS will help as much as possible to trace a missing parcel, however, if untracked shipping is selected, it is the customer’s responsibility to follow up with the carrier. JOVS is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.

Local Destination Tax & Duties
JOVS has no control over any customs or import duties that could be charged when the order reaches the destination country. These charges can cause delays and the customer will be liable to pay for them. JOVS advises the customer to check with the local customs agency before placing the order.